[itdiscuss] [ Suspected Spam ] discuss Digest, Vol 30, Issue 86

Tue Jan 26 16:41:42 EST 2010

I was quite dissatisfied with Paetec's technical support and ability to
give me any information regarding issues when I did have them. But that
was just my experience. One of the selling points for us with Nuvox was
cost. We asked for quotes from both companies and theirs was
significantly lower than Paetecs. 

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of
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Sent: Tuesday, January 26, 2010 4:25 PM
To: discuss at itdiscuss.org
Subject: [ Suspected Spam ] discuss Digest, Vol 30, Issue 86

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Today's Topics:

   1. Re: Phone/Data vendors (Bobby Stewart)
   2. Re: Phone/Data vendors (Dustin Drewery)

----------------------------------------------------------------------

Message: 1
Date: Tue, 26 Jan 2010 15:24:07 -0600
From: "Bobby Stewart" <bStewart at brentwoodbaptist.com>
Subject: Re: [itdiscuss] Phone/Data vendors
To: "IT Discussion Forum" <discuss at itdiscuss.org>
Message-ID: <EA1E846B57DD064D93F1E1F2BAEECE0003C0AAB5 at SVR01.BBC.local>
Content-Type: text/plain;	charset="us-ascii"

We too were with NuVox. Now in contract with PAETEC. All is pretty good.
They were able to give us an EXCELLENT deal on 10Mb Ethernet over fiber
with dynamic phone product. Service has been pretty good. Had a little
rough history with PAETEC but the deciding factor was their hot being
able to deliver the circuit at the time and price points were
significantly different.

Bobby Stewart
Network Analyst
Brentwood Baptist Church
Brentwood, TN
WWW.BrentwoodBaptist.com
(615) 324-6149 office
(615) 830-0012 cell

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Ian Beyer
Sent: Tuesday, January 26, 2010 3:10 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] Phone/Data vendors

Our experience with nuvox (several years ago) wasn't stellar, we
switched to paetec, and then this past summer moved over to TW telecom.
TW won hands-down on technology. 

Ian Beyer
Network Administrator
United Methodist Church of the Resurrection (Map)
Tel: 913-544-0288
Twitter: @cyberentomology 
Skype Me!

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Ron Beatty
Sent: Tuesday, January 26, 2010 12:08 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] Phone/Data vendors

We use a company called Paetec, but they have no local support staff. We
are switching to a company called Nuvox that I have been impressed with.
Until we make the cutover I can't give you any facts about their
service, but I have heard very good things about them. I looked at
CBeyond and they were a close second IMO to Nuvox. 

-----Original Message-----
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[mailto:discuss-bounces at itdiscuss.org] On Behalf Of
discuss-request at itdiscuss.org
Sent: Tuesday, January 26, 2010 12:58 PM
To: discuss at itdiscuss.org
Subject: [ Suspected Spam ] discuss Digest, Vol 30, Issue 78

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Today's Topics:

   1. Re: DNS Help! - rDNS/PTR (Dayron Daugherty)

----------------------------------------------------------------------

Message: 1
Date: Tue, 26 Jan 2010 12:57:49 -0500
From: "Dayron Daugherty" <ddaugherty at precept.org>
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
To: "IT Discussion Forum" <discuss at itdiscuss.org>
Message-ID:

<5D84F2AC66400E4E88A7D5EE5BDF4D5303640750 at exchange.precept.local>
Content-Type: text/plain; charset="us-ascii"

Good to hear they are still around and doing it right. 

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Winterbower
Sent: Tuesday, January 26, 2010 10:09 AM
To: IT Discuss
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

CBeyond is still active in the Atlanta area, and they give excellent
service.

You can contact Sloan Gavin - His cell # is:  (678) 577-7680.

He is a Sales Manager and so has more flexibility in dealing with his
customers (pricewise), than does the average sales rep over there.

James Winterbower
1-Call Computer Services
Voice: (404) 273-7599

> From: bcameron at fumclv.org
> To: discuss at itdiscuss.org
> Date: Tue, 26 Jan 2010 09:56:58 -0500
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> We have been using DNSMadeEasy dot com for all our dns needs,
including
> reverse pointing. It is easy to set up, and easy to manage. We had the
same
> issue 2 years ago when we moved our email service in-house. Once we
set up
> dns with them, it took about 2 hours to propagate through the
internet, and
> we were golden. If I make a change to any of our settings now, it
takes
> about 20 minutes to update dns through the internet!
> 
> Thank You,
> Bob Cameron
> IT Administrator
> First United Methodist Church Lawrenceville
> 770-963-0386 x158
> -----Original Message-----
> From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org]
> On Behalf Of discuss-request at itdiscuss.org
> Sent: Tuesday, January 26, 2010 9:34 AM
> To: discuss at itdiscuss.org
> Subject: discuss Digest, Vol 30, Issue 73
> 
> Send discuss mailing list submissions to discuss at itdiscuss.org
> 
> To subscribe or unsubscribe via the World Wide Web, visit 
> http://optimus.thompsonic.com/cgi-bin/mailman/listinfo/discuss
> or, via email, send a message with subject or body 'help' to 
> discuss-request at itdiscuss.org
> 
> You can reach the person managing the list at 
> discuss-owner at itdiscuss.org
> 
> When replying, please edit your Subject line so it is more specific 
> than "Re: Contents of discuss digest..."
> 
> 
> Today's Topics:
> 
> 1. Re: DNS Help! - rDNS/PTR (blloyd at buskercom.com)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 26 Jan 2010 09:33:31 -0500
> From: <blloyd at buskercom.com>
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> To: <discuss at itdiscuss.org>
> Message-ID:
> <73DC0CFEE5AB7C4384F258EC95E2619C0264B7A2 at bcvmsr03.buskercom.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> At my previous employer we had the same exact problem with our service

> provider and the way we overcame it was to move all of our DNS
services
> to EasyDNS. They provided the PTR records as well as all of the 
> standard DNS services. The other advantage is that anything to do with

> DNS was handled by one company and it wasn't dependent on any service 
> provider. So if we found a service provider that offered better 
> services for a better price we could move to them without worrying
about
> who would handle pieces and parts of our DNS needs. If EasyDNS
provides
> such services, I'd be willing to bet there are others as well.
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Dayron Daugherty
> Sent: Tuesday, January 26, 2010 9:24 AM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> The "owner" of the IP address (ATT) is the master of the reverse DNS.
If
> they won't change it doesn't matter what a 3rd party DNS service is
set
> to. 
> 
> Say bye bye to AT-T if possible. We moved off of them long ago as well

> as I've moved 2 clients off of AT-T. In Chattanooga Comcast is a 
> surprisingly great service to go with for small business, but for more

> demanding needs our power utility (EPB) offers fiber internet.
> 
> 
> 
> I don't know where you are, but in the past when I lived in Atlanta I 
> moved my company there to Cbeyond communications from AT-T (both data 
> and phone). It was a great move. I can't speak to Cbeyond's reputation

> now (that was over 5 years ago) but check them out if they are in your

> area.
> 
> 
> 
> If I recall I went with the Beyond Voice package. 
> 
> http://www.cbeyond.net/business/packages.htm
> 
> 
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of
blloyd at buskercom.com
> Sent: Monday, January 25, 2010 3:43 PM
> To: discuss at itdiscuss.org
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> EasyDNS is easier and cheaper to work with than Network Solutions.
> 
> 
> 
> 
> 
> Bill Lloyd
> IT Manager
> 
> 
> 
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential
and
> proprietary information. If you are not the intended recipient, you
are
> requested to delete this entire communication immediately. Emails
cannot
> be guaranteed to be secure or free of errors or viruses. The sender
does
> not accept any liability or responsibility for any problems that may 
> result from emails you receive.
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of
blloyd at buskercom.com
> Sent: Monday, January 25, 2010 3:24 PM
> To: discuss at itdiscuss.org
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> You may want to look at EasyDNS.com. They have a reverse DNS service 
> available, along with the regular DNS services.
> 
> 
> 
> 
> 
> Bill Lloyd
> IT Manager
> 
> 
> 
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential
and
> proprietary information. If you are not the intended recipient, you
are
> requested to delete this entire communication immediately. Emails
cannot
> be guaranteed to be secure or free of errors or viruses. The sender
does
> not accept any liability or responsibility for any problems that may 
> result from emails you receive.
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Arnold
> Sent: Monday, January 25, 2010 3:16 PM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> Thanks for the feedback. That's what I expected too but was told "no."
> 
> 
> 
> How long ago was your exchange with them? This could be new policy.
> Lots of frustrated folks on the 'net about this but I just can't move 
> this domain to ATT in the middle of the week. I shouldn't have to 
> anyway...like they are holding me hostage.
> 
> 
> 
> James
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Jim Helton
> Sent: Monday, January 25, 2010 3:12 PM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> I don't know about the specific IP Flex service but I've had AT&T do a

> reverse DNS entry for us in the past to our mail server for the
church.
> We have Domain registration with Network Solutions, Web hosting on a 
> different provider and our reverse dns entry from AT&T (Bellsouth is
who
> has it listed).
> 
> 
> 
> All I had to do was send an email to an address that AT&T gave me and 
> they made the dns change.
> 
> 
> 
> Jim Helton
> 
> IT/Communications Director
> 
> MM Systems Corporation
> 
> Tel: 706.824.7500
> 
> Fax: 706.824.7536
> 
> Direct: 706.824.7525
> 
> j.helton at mmsystemscorp.com
> 
> www.mmsystemscorp.com <http://www.mmsystemscorp.com/>
> 
> 
> 
> 
> 
> ________________________________
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA
> Sent: Monday, January 25, 2010 2:52 PM
> To: discuss at itdiscuss.org
> Subject: [itdiscuss] DNS Help! - rDNS/PTR
> 
> So we recently moved 100% of our Internet services to AT&T "IP Flex"
> service. We're having an issue with Reverse DNS when trying to send 
> emails to some domains that do the rDNS lookup on each message because

> we don't have it in place.
> 
> I've tried SPF, TXT, SRV, etc. - no dice.
> 
> Domain registrar is currently Network Solutions.
> 
> AT&T won't create a PTR record for me pointing back to my mail server 
> unless they "host" the domain for me, which I don't want to do for 
> multiple reasons, including the downtime that such a move would incur.
> 
> What can I do? Is a SmartHost an option? I'm not familiar with them 
> but am desparate now and ATT is not being at all flexible.
> 
> -James
> 
> 
> 
> Bill Lloyd
> IT Manager
> 
> Busker Communications
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential
and
> proprietary information. If you are not the intended recipient, you
are
> requested to delete this entire communication immediately. Emails
cannot be
> guaranteed to be secure or free of errors or viruses. The sender does
not
> accept any liability or responsibility for any problems that may
result from
> emails you receive.
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> 
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Message: 2
Date: Tue, 26 Jan 2010 15:24:59 -0600
From: "Dustin Drewery" <ddrewery at crossroadsokc.com>
Subject: Re: [itdiscuss] Phone/Data vendors
To: "'IT Discussion Forum'" <discuss at itdiscuss.org>
Message-ID: <008401ca9ece$05cf6550$116e2ff0$@com>
Content-Type: text/plain; charset="us-ascii"

I agree.. get the rates but you can usually bypass the middle man.  We
actually looked at Nuvox as they had a better price.  I was able to work
AT&T down below that price once I showed them the Nuvox offer and
reminded
them that Nuvox was just leasing their lines. Customer service for a lot
of
these companies seems to be different across the nation. My experience
tells
me that its all based on your sales rep.. if I have issues, I call him
and
since its his commission, everything works better.  Just a little food
for
thought.

dustin-sig

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org]
On Behalf Of Glenn Kelley
Sent: Tuesday, January 26, 2010 3:18 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] Phone/Data vendors

Dan 

Speakeasy almost always is reselling someone else's fiber.

So they mark it up a little 

For metro-ethernet generally there are 1 maybe 2 that actually service
your
community - the rest lease the line.

So - get the rates - from all and then shop them hard.

________________________________________________________________________
____
_________

Glenn Kelley | Network Architect  | Vine Networks | www.VineHosting.com 

Ohio NOC | 317 South North Street | Washington CH OH 43160

   Skype Messenger: vinehosting

Email: glenn at vinehosting.com

Phone: 740-206-1140 x 6900

Pplease don't print this e-mail unless you really need to.

On Jan 26, 2010, at 4:13 PM, Dan Barber wrote:

We are on Nuvox now and have not had a problem with them in like 6 years
on
the data side; however, phone side of things is not always that way, but
that may be our old systems as much as anything.

Dan

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org]
On Behalf Of Ian Beyer
Sent: Tuesday, January 26, 2010 3:10 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] Phone/Data vendors

Our experience with nuvox (several years ago) wasn't stellar, we
switched to paetec, and then this past summer moved over to TW telecom.
TW won hands-down on technology.

Ian Beyer
Network Administrator
United Methodist Church of the Resurrection (Map)
Tel: 913-544-0288
Twitter: @cyberentomology
Skype Me!

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Ron Beatty
Sent: Tuesday, January 26, 2010 12:08 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] Phone/Data vendors

We use a company called Paetec, but they have no local support staff. We
are switching to a company called Nuvox that I have been impressed with.
Until we make the cutover I can't give you any facts about their
service, but I have heard very good things about them. I looked at
CBeyond and they were a close second IMO to Nuvox.

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of
discuss-request at itdiscuss.org
Sent: Tuesday, January 26, 2010 12:58 PM
To: discuss at itdiscuss.org
Subject: [ Suspected Spam ] discuss Digest, Vol 30, Issue 78

Send discuss mailing list submissions to
       discuss at itdiscuss.org

To subscribe or unsubscribe via the World Wide Web, visit
       http://optimus.thompsonic.com/cgi-bin/mailman/listinfo/discuss
or, via email, send a message with subject or body 'help' to
       discuss-request at itdiscuss.org

You can reach the person managing the list at
       discuss-owner at itdiscuss.org

When replying, please edit your Subject line so it is more specific than
"Re: Contents of discuss digest..."

Today's Topics:

  1. Re: DNS Help! - rDNS/PTR (Dayron Daugherty)

----------------------------------------------------------------------

Message: 1
Date: Tue, 26 Jan 2010 12:57:49 -0500
From: "Dayron Daugherty" <ddaugherty at precept.org>
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
To: "IT Discussion Forum" <discuss at itdiscuss.org>
Message-ID:

<5D84F2AC66400E4E88A7D5EE5BDF4D5303640750 at exchange.precept.local>
Content-Type: text/plain; charset="us-ascii"

Good to hear they are still around and doing it right.

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Winterbower
Sent: Tuesday, January 26, 2010 10:09 AM
To: IT Discuss
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

CBeyond is still active in the Atlanta area, and they give excellent
service.

You can contact Sloan Gavin - His cell # is:  (678) 577-7680.

He is a Sales Manager and so has more flexibility in dealing with his
customers (pricewise), than does the average sales rep over there.

James Winterbower
1-Call Computer Services
Voice: (404) 273-7599

From: bcameron at fumclv.org

To: discuss at itdiscuss.org

Date: Tue, 26 Jan 2010 09:56:58 -0500

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

We have been using DNSMadeEasy dot com for all our dns needs,

including

reverse pointing. It is easy to set up, and easy to manage. We had the

same

issue 2 years ago when we moved our email service in-house. Once we

set up

dns with them, it took about 2 hours to propagate through the

internet, and

we were golden. If I make a change to any of our settings now, it

takes

about 20 minutes to update dns through the internet!

Thank You,

Bob Cameron

IT Administrator

First United Methodist Church Lawrenceville

770-963-0386 x158

-----Original Message-----

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org]

On Behalf Of discuss-request at itdiscuss.org

Sent: Tuesday, January 26, 2010 9:34 AM

To: discuss at itdiscuss.org

Subject: discuss Digest, Vol 30, Issue 73

Send discuss mailing list submissions to discuss at itdiscuss.org

To subscribe or unsubscribe via the World Wide Web, visit

http://optimus.thompsonic.com/cgi-bin/mailman/listinfo/discuss

or, via email, send a message with subject or body 'help' to

discuss-request at itdiscuss.org

You can reach the person managing the list at

discuss-owner at itdiscuss.org

When replying, please edit your Subject line so it is more specific

than "Re: Contents of discuss digest..."

Today's Topics:

1. Re: DNS Help! - rDNS/PTR (blloyd at buskercom.com)

----------------------------------------------------------------------

Message: 1

Date: Tue, 26 Jan 2010 09:33:31 -0500

From: <blloyd at buskercom.com>

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

To: <discuss at itdiscuss.org>

Message-ID:

<73DC0CFEE5AB7C4384F258EC95E2619C0264B7A2 at bcvmsr03.buskercom.com>

Content-Type: text/plain; charset="us-ascii"

At my previous employer we had the same exact problem with our service

provider and the way we overcame it was to move all of our DNS

services

to EasyDNS. They provided the PTR records as well as all of the

standard DNS services. The other advantage is that anything to do with

DNS was handled by one company and it wasn't dependent on any service

provider. So if we found a service provider that offered better

services for a better price we could move to them without worrying

about

who would handle pieces and parts of our DNS needs. If EasyDNS

provides

such services, I'd be willing to bet there are others as well.

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Dayron Daugherty

Sent: Tuesday, January 26, 2010 9:24 AM

To: IT Discussion Forum

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

The "owner" of the IP address (ATT) is the master of the reverse DNS.

If

they won't change it doesn't matter what a 3rd party DNS service is

set

to.

Say bye bye to AT-T if possible. We moved off of them long ago as well

as I've moved 2 clients off of AT-T. In Chattanooga Comcast is a

surprisingly great service to go with for small business, but for more

demanding needs our power utility (EPB) offers fiber internet.

I don't know where you are, but in the past when I lived in Atlanta I

moved my company there to Cbeyond communications from AT-T (both data

and phone). It was a great move. I can't speak to Cbeyond's reputation

now (that was over 5 years ago) but check them out if they are in your

area.

If I recall I went with the Beyond Voice package.

http://www.cbeyond.net/business/packages.htm

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org] On Behalf Of

blloyd at buskercom.com

Sent: Monday, January 25, 2010 3:43 PM

To: discuss at itdiscuss.org

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

EasyDNS is easier and cheaper to work with than Network Solutions.

Bill Lloyd

IT Manager

2567 Athens Hwy.

Gainesville, GA 30507

Phone: 770-417-1604 Ext.: 250

Fax: 770-417-1747

Cell: 404-379-6963

blloyd at buskercom.com

This email and any accompanying attachments may contain confidential

and

proprietary information. If you are not the intended recipient, you

are

requested to delete this entire communication immediately. Emails

cannot

be guaranteed to be secure or free of errors or viruses. The sender

does

not accept any liability or responsibility for any problems that may

result from emails you receive.

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org] On Behalf Of

blloyd at buskercom.com

Sent: Monday, January 25, 2010 3:24 PM

To: discuss at itdiscuss.org

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

You may want to look at EasyDNS.com. They have a reverse DNS service

available, along with the regular DNS services.

Bill Lloyd

IT Manager

2567 Athens Hwy.

Gainesville, GA 30507

Phone: 770-417-1604 Ext.: 250

Fax: 770-417-1747

Cell: 404-379-6963

blloyd at buskercom.com

This email and any accompanying attachments may contain confidential

and

proprietary information. If you are not the intended recipient, you

are

requested to delete this entire communication immediately. Emails

cannot

be guaranteed to be secure or free of errors or viruses. The sender

does

not accept any liability or responsibility for any problems that may

result from emails you receive.

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Arnold

Sent: Monday, January 25, 2010 3:16 PM

To: IT Discussion Forum

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

Thanks for the feedback. That's what I expected too but was told "no."

How long ago was your exchange with them? This could be new policy.

Lots of frustrated folks on the 'net about this but I just can't move

this domain to ATT in the middle of the week. I shouldn't have to

anyway...like they are holding me hostage.

James

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Jim Helton

Sent: Monday, January 25, 2010 3:12 PM

To: IT Discussion Forum

Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

I don't know about the specific IP Flex service but I've had AT&T do a

reverse DNS entry for us in the past to our mail server for the

church.

We have Domain registration with Network Solutions, Web hosting on a

different provider and our reverse dns entry from AT&T (Bellsouth is

who

has it listed).

All I had to do was send an email to an address that AT&T gave me and

they made the dns change.

Jim Helton

IT/Communications Director

MM Systems Corporation

Tel: 706.824.7500

Fax: 706.824.7536

Direct: 706.824.7525

j.helton at mmsystemscorp.com

www.mmsystemscorp.com <http://www.mmsystemscorp.com/>

________________________________

From: discuss-bounces at itdiscuss.org

[mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA

Sent: Monday, January 25, 2010 2:52 PM

To: discuss at itdiscuss.org

Subject: [itdiscuss] DNS Help! - rDNS/PTR

So we recently moved 100% of our Internet services to AT&T "IP Flex"

service. We're having an issue with Reverse DNS when trying to send

emails to some domains that do the rDNS lookup on each message because

we don't have it in place.

I've tried SPF, TXT, SRV, etc. - no dice.

Domain registrar is currently Network Solutions.

AT&T won't create a PTR record for me pointing back to my mail server

unless they "host" the domain for me, which I don't want to do for

multiple reasons, including the downtime that such a move would incur.

What can I do? Is a SmartHost an option? I'm not familiar with them

but am desparate now and ATT is not being at all flexible.

-James

Bill Lloyd

IT Manager

Busker Communications

2567 Athens Hwy.

Gainesville, GA 30507

Phone: 770-417-1604 Ext.: 250

Fax: 770-417-1747

Cell: 404-379-6963

blloyd at buskercom.com

This email and any accompanying attachments may contain confidential

and

proprietary information. If you are not the intended recipient, you

are

requested to delete this entire communication immediately. Emails

cannot be

guaranteed to be secure or free of errors or viruses. The sender does

not

accept any liability or responsibility for any problems that may

result from

emails you receive.

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