[itdiscuss] DNS Help! - rDNS/PTR

Tue Jan 26 14:04:12 EST 2010

They certainly are.  CBeyond set up a T-1 + some phone capabilities for some friends of ours (a company that we referred to them for that service), and our friends were very satisfied with everything, from start to finish.

James Winterbower
1-Call Computer Services
Voice: (404) 273-7599

Date: Tue, 26 Jan 2010 12:57:49 -0500
From: ddaugherty at precept.org
To: discuss at itdiscuss.org
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

Good to hear they are still around and doing it right. 

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Winterbower
Sent: Tuesday, January 26, 2010 10:09 AM
To: IT Discuss
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

CBeyond is still active in the Atlanta area, and they give excellent service.

You can contact Sloan Gavin - His cell # is:  (678) 577-7680.

He is a Sales Manager and so has more flexibility in dealing with his customers (pricewise), than does the average sales rep over there.

James Winterbower
1-Call Computer Services
Voice: (404) 273-7599

> From: bcameron at fumclv.org
> To: discuss at itdiscuss.org
> Date: Tue, 26 Jan 2010 09:56:58 -0500
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> We have been using DNSMadeEasy dot com for all our dns needs, including
> reverse pointing. It is easy to set up, and easy to manage. We had the same
> issue 2 years ago when we moved our email service in-house. Once we set up
> dns with them, it took about 2 hours to propagate through the internet, and
> we were golden. If I make a change to any of our settings now, it takes
> about 20 minutes to update dns through the internet!
> 
> Thank You,
> Bob Cameron
> IT Administrator
> First United Methodist Church Lawrenceville
> 770-963-0386 x158
> -----Original Message-----
> From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org]
> On Behalf Of discuss-request at itdiscuss.org
> Sent: Tuesday, January 26, 2010 9:34 AM
> To: discuss at itdiscuss.org
> Subject: discuss Digest, Vol 30, Issue 73
> 
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> Today's Topics:
> 
> 1. Re: DNS Help! - rDNS/PTR (blloyd at buskercom.com)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 26 Jan 2010 09:33:31 -0500
> From: <blloyd at buskercom.com>
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> To: <discuss at itdiscuss.org>
> Message-ID:
> <73DC0CFEE5AB7C4384F258EC95E2619C0264B7A2 at bcvmsr03.buskercom.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> At my previous employer we had the same exact problem with our service
> provider and the way we overcame it was to move all of our DNS services
> to EasyDNS. They provided the PTR records as well as all of the
> standard DNS services. The other advantage is that anything to do with
> DNS was handled by one company and it wasn't dependent on any service
> provider. So if we found a service provider that offered better
> services for a better price we could move to them without worrying about
> who would handle pieces and parts of our DNS needs. If EasyDNS provides
> such services, I'd be willing to bet there are others as well.
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Dayron Daugherty
> Sent: Tuesday, January 26, 2010 9:24 AM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> The "owner" of the IP address (ATT) is the master of the reverse DNS. If
> they won't change it doesn't matter what a 3rd party DNS service is set
> to. 
> 
> Say bye bye to AT-T if possible. We moved off of them long ago as well
> as I've moved 2 clients off of AT-T. In Chattanooga Comcast is a
> surprisingly great service to go with for small business, but for more
> demanding needs our power utility (EPB) offers fiber internet. 
> 
> 
> 
> I don't know where you are, but in the past when I lived in Atlanta I
> moved my company there to Cbeyond communications from AT-T (both data
> and phone). It was a great move. I can't speak to Cbeyond's reputation
> now (that was over 5 years ago) but check them out if they are in your
> area. 
> 
> 
> 
> If I recall I went with the Beyond Voice package. 
> 
> http://www.cbeyond.net/business/packages.htm
> 
> 
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of blloyd at buskercom.com
> Sent: Monday, January 25, 2010 3:43 PM
> To: discuss at itdiscuss.org
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> EasyDNS is easier and cheaper to work with than Network Solutions.
> 
> 
> 
> 
> 
> Bill Lloyd 
> IT Manager
> 
> 
> 
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential and
> proprietary information. If you are not the intended recipient, you are
> requested to delete this entire communication immediately. Emails cannot
> be guaranteed to be secure or free of errors or viruses. The sender does
> not accept any liability or responsibility for any problems that may
> result from emails you receive.
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of blloyd at buskercom.com
> Sent: Monday, January 25, 2010 3:24 PM
> To: discuss at itdiscuss.org
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> You may want to look at EasyDNS.com. They have a reverse DNS service
> available, along with the regular DNS services.
> 
> 
> 
> 
> 
> Bill Lloyd 
> IT Manager
> 
> 
> 
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential and
> proprietary information. If you are not the intended recipient, you are
> requested to delete this entire communication immediately. Emails cannot
> be guaranteed to be secure or free of errors or viruses. The sender does
> not accept any liability or responsibility for any problems that may
> result from emails you receive.
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Arnold
> Sent: Monday, January 25, 2010 3:16 PM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> Thanks for the feedback. That's what I expected too but was told "no."
> 
> 
> 
> How long ago was your exchange with them? This could be new policy.
> Lots of frustrated folks on the 'net about this but I just can't move
> this domain to ATT in the middle of the week. I shouldn't have to
> anyway...like they are holding me hostage.
> 
> 
> 
> James
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Jim Helton
> Sent: Monday, January 25, 2010 3:12 PM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> I don't know about the specific IP Flex service but I've had AT&T do a
> reverse DNS entry for us in the past to our mail server for the church.
> We have Domain registration with Network Solutions, Web hosting on a
> different provider and our reverse dns entry from AT&T (Bellsouth is who
> has it listed).
> 
> 
> 
> All I had to do was send an email to an address that AT&T gave me and
> they made the dns change. 
> 
> 
> 
> Jim Helton
> 
> IT/Communications Director
> 
> MM Systems Corporation
> 
> Tel: 706.824.7500
> 
> Fax: 706.824.7536
> 
> Direct: 706.824.7525
> 
> j.helton at mmsystemscorp.com
> 
> www.mmsystemscorp.com <http://www.mmsystemscorp.com/> 
> 
> 
> 
> 
> 
> ________________________________
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA
> Sent: Monday, January 25, 2010 2:52 PM
> To: discuss at itdiscuss.org
> Subject: [itdiscuss] DNS Help! - rDNS/PTR
> 
> So we recently moved 100% of our Internet services to AT&T "IP Flex"
> service. We're having an issue with Reverse DNS when trying to send
> emails to some domains that do the rDNS lookup on each message because
> we don't have it in place.
> 
> I've tried SPF, TXT, SRV, etc. - no dice.
> 
> Domain registrar is currently Network Solutions.
> 
> AT&T won't create a PTR record for me pointing back to my mail server
> unless they "host" the domain for me, which I don't want to do for
> multiple reasons, including the downtime that such a move would incur.
> 
> What can I do? Is a SmartHost an option? I'm not familiar with them
> but am desparate now and ATT is not being at all flexible.
> 
> -James
> 
> 
> 
> Bill Lloyd
> IT Manager
> 
> Busker Communications
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential and
> proprietary information. If you are not the intended recipient, you are
> requested to delete this entire communication immediately. Emails cannot be
> guaranteed to be secure or free of errors or viruses. The sender does not
> accept any liability or responsibility for any problems that may result from
> emails you receive.
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