[itdiscuss] DNS Help! - rDNS/PTR

[Matthew Irvine]

AT&T has an email address that handles these requests prov-dns at att.com

 

Email them the full request, and they WILL create a PTR for you.  They did
for us.  Include as many details as possible about your need and your
account (account number, service address, phone number, etc).

 

It takes a couple of days, but they will do it.

 


First Baptist Belton

Matthew Irvine 
Director of Communications and Technology 
First Baptist Church . 506 N. Main . Belton, TX 76513
(254) 939-0705 .  <http://www.fbcbelton.org> http://www.fbcbelton.org

 

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org]
On Behalf Of Ian Beyer
Sent: Monday, January 25, 2010 2:27 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

 

AT&T should provide reverse DNS on an enterprise-class circuit. I suspect
it's a matter of finding someone actually willing to get up off their duff
and take the 5 minutes required to do it. 

 

Sadly, this is par for the course with AT&T. 

 

Ian Beyer <http://www.linkedin.com/in/ianbeyer> 

Network Administrator

United Methodist Church of the <http://www.cor.org/>  Resurrection (Map
<http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=United+Methodis
t+Church+of+the+Resurrection&sll=38.879508,-94.64241&sspn=0.01318,0.017231&i
e=UTF8&hq=United+Methodist+Church+of+the+Resurrection&hnear=&t=h&z=16&iwloc=
A&cid=1464660904303673202> )

Tel: 913-544-0288

Twitter: @cyberentomology <http://www.twitter.com/cyberentomology>  

Skype Me! <skype:ianbeyer?call> 

 

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org]
On Behalf Of JamesA
Sent: Monday, January 25, 2010 1:52 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] DNS Help! - rDNS/PTR

 

So we recently moved 100% of our Internet services to AT&T "IP Flex"
service.  We're having an issue with Reverse DNS when trying to send emails
to some domains that do the rDNS lookup on each message because we don't
have it in place.

I've tried SPF, TXT, SRV, etc. - no dice.

Domain registrar is currently Network Solutions.

AT&T won't create a PTR record for me pointing back to my mail server unless
they "host" the domain for me, which I don't want to do for multiple
reasons, including the downtime that such a move would incur.

What can I do?  Is a SmartHost an option?  I'm not familiar with them but am
desparate now and ATT is not being at all flexible.

-James

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