[itdiscuss] DNS Help! - rDNS/PTR

Ian Beyer Ian.Beyer at cor.org
Mon Jan 25 15:30:01 EST 2010


I suppose there's the option of bailing to another carrier if they don't
want to play ball. They don't seem to be holding up their end of the
deal. 

 

Ian Beyer <http://www.linkedin.com/in/ianbeyer> 

Network Administrator

United Methodist Church of the Resurrection <http://www.cor.org/>  (Map
<http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=United+Meth
odist+Church+of+the+Resurrection&sll=38.879508,-94.64241&sspn=0.01318,0.
017231&ie=UTF8&hq=United+Methodist+Church+of+the+Resurrection&hnear=&t=h
&z=16&iwloc=A&cid=1464660904303673202> )

Tel: 913-544-0288

Twitter: @cyberentomology <http://www.twitter.com/cyberentomology>  

Skype Me! <skype:ianbeyer?call> 

 

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Arnold
Sent: Monday, January 25, 2010 2:16 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

 

Thanks for the feedback.  That's what I expected too but was told "no."

 

How long ago was your exchange with them?  This could be new policy.
Lots of frustrated folks on the 'net about this but I just can't move
this domain to ATT in the middle of the week.  I shouldn't have to
anyway...like they are holding me hostage.

 

James

 

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Jim Helton
Sent: Monday, January 25, 2010 3:12 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

 

I don't know about the specific IP Flex service but I've had AT&T do a
reverse DNS entry for us in the past to our mail server for the church.
We have Domain registration with Network Solutions, Web hosting on a
different provider and our reverse dns entry from AT&T (Bellsouth is who
has it listed).

 

All I had to do was send an email to an address that AT&T gave me and
they made the dns change.  

 

Jim Helton

IT/Communications Director

MM Systems Corporation

Tel:  706.824.7500

Fax: 706.824.7536

Direct: 706.824.7525

j.helton at mmsystemscorp.com

www.mmsystemscorp.com <http://www.mmsystemscorp.com/> 

 

 

________________________________

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA
Sent: Monday, January 25, 2010 2:52 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] DNS Help! - rDNS/PTR

So we recently moved 100% of our Internet services to AT&T "IP Flex"
service.  We're having an issue with Reverse DNS when trying to send
emails to some domains that do the rDNS lookup on each message because
we don't have it in place.

I've tried SPF, TXT, SRV, etc. - no dice.

Domain registrar is currently Network Solutions.

AT&T won't create a PTR record for me pointing back to my mail server
unless they "host" the domain for me, which I don't want to do for
multiple reasons, including the downtime that such a move would incur.

What can I do?  Is a SmartHost an option?  I'm not familiar with them
but am desparate now and ATT is not being at all flexible.

-James

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