[itdiscuss] HelpDesk Software

[blloyd at buskercom.com]

Don't forget to look at Spiceworks. 


Bill Lloyd
IT Manager

Busker Communications
2567 Athens Hwy.
Gainesville, GA  30507
Phone:  770-417-1604 Ext.: 250
Fax:       770-417-1747
Cell:    404-379-6963

blloyd at buskercom.com

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________________________________

From: discuss-bounces at itdiscuss.org 
To: discuss at itdiscuss.org 
Sent: Sun Jan 24 11:20:55 2010
Subject: [itdiscuss] HelpDesk Software 


I am in the process of reviewing and making a final decision on a new Helpdesk solution for our church.  I need the helpdesk part and would like to have it handle asset and software inventory.

 

I have narrowed it down to the following systems and would like any feedback or input that any of you might have regarding these systems, or others you have used:

 

1)      SysAid Help Desk Software and Asset Management Software

2)      Numara Track-It! <http://www.numarasoftware.com/Track-It/help_desk_software.aspx> 

3)      ServiceDesk Plus

4)      LANDesk

 

There is also a request that we set up some type of helpdesk system for our Campus Operations area too, any recommendations on that one.

 

Mark Rock

Information Systems Director 

Lincoln Berean Church

402-483-6512 | mrock(at)lincolnberean(dot)org | www.lincolnberean.org <http://www.lincolnberean.org/> 

 



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