[itdiscuss] HelpDesk Software

[Mark Rock]

I am in the process of reviewing and making a final decision on a new Helpdesk solution for our church.  I need the helpdesk part and would like to have it handle asset and software inventory.

I have narrowed it down to the following systems and would like any feedback or input that any of you might have regarding these systems, or others you have used:


1)      SysAid Help Desk Software and Asset Management Software

2)      Numara Track-It!<http://www.numarasoftware.com/Track-It/help_desk_software.aspx>

3)      ServiceDesk Plus

4)      LANDesk

There is also a request that we set up some type of helpdesk system for our Campus Operations area too, any recommendations on that one.

Mark Rock
Information Systems Director
Lincoln Berean Church
402-483-6512 | mrock(at)lincolnberean(dot)org | www.lincolnberean.org<http://www.lincolnberean.org/>



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