[itdiscuss] HelpDesk Software
mrock at lincolnberean.org
Sun Jan 24 11:20:55 EST 2010
I am in the process of reviewing and making a final decision on a new Helpdesk solution for our church. I need the helpdesk part and would like to have it handle asset and software inventory.
I have narrowed it down to the following systems and would like any feedback or input that any of you might have regarding these systems, or others you have used:
1) SysAid Help Desk Software and Asset Management Software
2) Numara Track-It!<http://www.numarasoftware.com/Track-It/help_desk_software.aspx>
3) ServiceDesk Plus
There is also a request that we set up some type of helpdesk system for our Campus Operations area too, any recommendations on that one.
Information Systems Director
Lincoln Berean Church
402-483-6512 | mrock(at)lincolnberean(dot)org | www.lincolnberean.org<http://www.lincolnberean.org/>
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