[itdiscuss] virus - unauthorized email sending

[Allen Madding]

Over the years I developed a general policy for these situations. If you start working on a virus/Trojan/malware problem, you start the clock. Once the clock shows two hours of work with no resolution, you stop, backup data, and reimage the system.

 
Allen Madding



-----Original Message-----
From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Justin Moore
Sent: Thursday, May 15, 2008 10:38 AM
To: IT Discussion Forum
Subject: Re: [itdiscuss] virus - unauthorized email sending

Not to be the bearer of bad news, but most of the time, it's a whole
lot easier to just backup your data and wipe the box. Not only is it
usually faster than spending hours or sometimes even DAYS trying to
find what it is and clean it up, you also have the benefit of KNOWING
that it's gone.

Typically, if I've worked for an hour using HiJackThis and
AdAware/Spybot/etc and still haven't cleaned the system, I make the
decision to just flatten it.

-- 
Justin Moore
Chief Tech Guru
Crestview Baptist Church
www.crestviewbaptistnc.org

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