[itdiscuss] VOIP System: ShoreTel
webmaster at crestviewbaptistnc.org
Sat Oct 20 09:42:12 EDT 2007
On 10/20/07, Jeffrey Thompson <jthompsonic at gmail.com> wrote:
> Justin your phone is better than the ShoreTel phone, it's backlit, has a larger display, and probably costs half as much.
List is around $180 :)
> The ShoreTel is supported by my current phone vendor and has a great Call Manager Client that works on the Terminal Server environment (a big thing with me :) and the phones are acceptable :) [I wish they all had backlit displays]
Not exactly sure what features you're looking for in a Call Manager,
but there are plenty of web-based config/operator panels for Asterisk
> But I will be open to an Asterisk system with support from a company. What's the best supported Asterisk system options to investigate?
For a full-on solution (hardware + support) I'm recommending folks to
Switchvox now, since they've been acquired by Digium (the folks behind
Asterisk). I don't have any first-hand experience, but the fact alone
that Digium now owns them says a lot to me. TrixBox/Fonality are also
worth looking at.
For those interested in acquiring your own hardware and handling
everything in-house, Druid from VoiceRoute is a web-admin tool that is
really slick, and very reasonably priced.
If you fall somewhere in between the two options above, definitely
take a look at Asterisk Business Edition (ABE) which is available
directly from Digium. $995 for your first year and annual support
contracts are available (priced on # of extensions) after that initial
year. ABE is supported directly by Digium on your hardware and has a
nice web interface for managing the system as well.
Chief Tech Guru
Crestview Baptist Church
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